How are we doing?
This is the same quality survey our team runs with clients in person — and you're warmly invited to complete it yourself, in your own time. It takes about five minutes, your name is optional, and every answer feeds directly into how we improve care. Nothing you say here can ever affect the care you receive.
First — where do you receive care with us?
This chooses the right questions for you. Answering for a family member is very welcome.
Thank you — received. 🌹
Your responses have been securely submitted for review by authorised quality personnel and become part of how we measure and improve care. If you asked for a follow-up, our Care Manager will be in touch soon. If anything needs urgent attention, please call us on 1300 845 766 (7 days).
Prefer to talk? Call 1300 845 766 · Want to raise a complaint or compliment instead? Use our Feedback Centre — complaints are acknowledged within two business days.