Talk to a real, local person
Call, email or send the form — for new enquiries, current clients and families, referrers — and feedback of every kind.
Melbourne — Ashburton residence
436 Warrigal Road, Ashburton VIC 3147
Aged & Disability Residential Care, Support at Home & NDIS services
1300 845 766
Sydney — Cheltenham
25 Day Road, Cheltenham NSW 2119
Support at Home & NDIS services across Sydney
1300 845 766
Feedback, compliments & complaints
Your feedback makes our care better — and raising a concern will never affect the care you receive. Use our dedicated Feedback Centre — compliments, suggestions, complaints, safety concerns and our 60-second survey — or call us on 1300 845 766. We acknowledge every complaint, keep you informed while we look into it, and record all feedback in our quality register.
You may also contact external bodies at any time: the Aged Care Quality and Safety Commission (1800 951 822) or the NDIS Commission (1800 035 544). Anonymous feedback is welcome.
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